> For the complete documentation index, see [llms.txt](https://zzs-services.gitbook.io/zzs-services/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://zzs-services.gitbook.io/zzs-services/errors-when-loading/other-errors.md).

# Other errors

This page addresses a group of errors related to internal errors

1. **Error 0xD0000201:** The loader was unable to acquire your machine's HWID. Please open a ticket and present this error message for support.
2. **Error 0xD0000202:** Please disable Windows Optane via this tutorial: [Intel Optane Disable Tutorial](https://support.cyberpowerpc.com/hc/en-us/articles/360014775073-How-do-I-disable-Intel-Optane-)
3. **Error 0xD0000301:** Internal network error. Please try again on a VPN. If the issue persists for over 10 minutes, you may open a ticket for support.
4. **Error 0xD0000101:** Unsupported Windows version. Please downgrade or upgrade to a windows version prior or equal to 20H2.